End-to-end CX solutions

We deliver solutions for the entire customer-relationship lifecycle.

Sales

Data Science and digital marketing combined with market intelligence and our expertise to generate sale conversions even as we reduce costs.

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Customer Care

Integrated digital and traditional channels, offering the best consumer-relationship experiences, focusing on resolution and agility in a effective way.

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Collections

A collection solution that unifies and covers every stage and every channel, bringing together several features on a single platform. This ensures a simplified collection process, adding agility and improved activation and conversion rates.

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Back Office

Business process automation and integration, document capture, analysis and control, contract issuing and execution, sales support, and customer lifecycle care, adding agility and accuracy to the entire process

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Next Generation Services

The new generation of services to meet the transformation challenges our clients face in the digital age. Learn about our three main Next Generation Services offerings:

Next Generation Capabilities

Advance technology and consulting capabilities applied to all of our deliveries. The power of technology meets human touch.

Atento presentation

Nice to meet you. We are Atento.

We Are Atento

Atento worldwide

  • Atento is the leader CRM BPO provider in Latin America and among the top 5 around the world.
  • With a presence in 13 countries, we have almost 100 customer service locations with +150k employees.
  • Atento provides services to +400 clients, mostly multinational corporations leading different sectors including telecommunications, banking, financial, among others.
  • In 2019, we were ranked by Great Place to Work® as one of the top 25 best companies to work for worldwide.
  • Atento’s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE).

Work at Atento

In 2019, Great Place to Work® recognized Atento as one of the World’s 25 Best Workplaces and one of the 25 Best Workplaces in Latin America.

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