Atento in Mexico

Better experiences to add to your business’s competitive edge.

We are the leader in the CRM/BPO market in Mexico where we initiated operations in 2001. We are also recognized as one of the most innovative companies in the country with the ability to deliver the best customer experience through innovative solutions, our integrated multichannel platform, and the investment in new technologies. We currently work with a considerable number of companies from different sectors primarily those in telecommunications, banking and financial services, healthcare, retail and public administration.   Atento is one of the largest employers and first employers in Mexico and it has been recognized systematically as one of the Best Workplaces by the Great Place to Work in the Mexico.

Our centers

Monterrey Mexico City

100, Roma Nte., 06700 Ciudad de México, CDMX.

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Awards

Quality and efficiency attested by the market.

Amauta Awards

The winning cases ran in the following categories: Customer Services; and Loyalty and Relationship Program, both in the Telemarketing segment.

ESR Recognition

Given annually by the Mexican Philanthropic Center (Cemefi) and AliaRSE, distinguishes as a socially responsible organization committed to volunteer work.

2015 Great Place to Work®

One of  the Best Companies to Work For with more than 5,000 employees in Mexico. This was the 9th year we were recognized.

2013 National Company-Customer Relations and Contact Centers Excellence Awards

Hosted by the IMT (Mexican Tele-Service Institute) and recognize best management, operation, dissemination and social responsibility practices. We won five awards.

Atento in Mexico

Languages

Spanish, French and English.

15

Number of centers.

+9,600

Number of workstations.

+19,200

Number of employees.