Healthcare

Process management and centralization for healthcare plane which increases the effectiveness and cost reduction, therefore, promotes a better service experience. Among the provided services are appointment scheduling, clinical exams, diagnosis, authorization, removal and reconciliation of medical bills and reimbursement. Claims and contract management (renewal, fulfillment, ombudsman); partner and internal teams communication.

Cases

Positioning the Touch of Customer Care

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Centralization of Mexican Market Telephone Sales

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Meet other sectors

Articles

How to adapt the profesional profiles to the new demands and challenges of society

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Customer service now requires more customization

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How is the sales force transformed in the digital age?

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