Analytics

We are experts in managing end-to-end consumer relationships.

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We use Data Science to improve business efficiency and create additional value by means of data, developing predictive analyses to generate insights and maximize customers’ business, mitigate risks, increase self-service channels’ retention, and minimize callbacks and complaints. Our value proposition focuses on performance (propensity models, people analysis), reduced cost per interaction, and machine learning to enable the AI platform.

Benefits

Solutions

Late Collections

Managing the late stage collection process focusing on credit recovery. It has an analytics layer to improve data in order to ensure the location of the final consumer, generate models of payment propensity, scoring and intelligent segmentation. Offering efficient channels, attraction and re-marketing campaigns for negotiation with reach and recovery.

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See how this solution works in practice

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Meet our cases:

Articles

How to adapt the profesional profiles to the new demands and challenges of society

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Customer service now requires more customization

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How is the sales force transformed in the digital age?

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