Back and front-office automation for improved efficiency and consumer experience.
Business processes management, involving capture, verification, analysis, fraud prevention, etc. The expertise and knowhow of BPO specialists Interfile (an Atento Group company) ensure process efficiency and assertiveness. We have also partnered with UiPath to improve our automation resources and train traditional agents as Blueprism programmers.
Interfile expertise and knowhow.
BPA (Business Process Automation) includes processes and productivity control, providing agility and efficiency and efficiently gauging demand.
Partnership with UiPath to improve our automation capabilities.
Front- and back-office pipeline with automated processes to ensure agility and reduced errors rate.
Banking Account
RPA Service Provider
Back Office Automations
Legal Confidentiality Automation
Credit Origination – Payroll loans
Credit Origination – Mortgage
Credit Origination – Cards
Legal BPO
Digital Early Collections
Digital Customer Care
Field Services
Digital Sales
Formalization of opening bank accounts, from the capturing and checking documents and fraud prevention, to authorization for opening, with self-service adoption, process integration and automation, seeking agility in the response to the consumer and reducing administrative costs.
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