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We maximize our clients high value processes by providing highly skilled agents, assisted by AI. RPA and analytical technologies that optimize decision making and complex problem solving. As a result, we provide an exceptional and memorable experience to our clients customers.
CX-drive process focusing on customers and problem-solving.
Human and specialized service that focuses on the customer’s problem.
Insights generated by means of mass processing of data collected from interactions on voice channels.
Data intelligence and AI to deliver the best journey, ensuring customer satisfaction.
B2B Collections
Retention
B2B Sales / Inside Sales
Field Services
Collection management for debtor companies, seeking to reduce bad debt and maintain active customers. Through the assertive location of partners and / or financial managers of the companies, negotiation is accompanied from start to finish by negotiators with a different profile, which associated with the use of innovative technologies, guarantee the best delivery in credit recovery.
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